1. Introduction
Total Rices, a subsidiary of Total Sales & Services (Pvt) Ltd (TSSL), respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.
2. Information We Collect
-
Personal details such as name, email, phone, and address (when you submit inquiries or place orders).
-
Business details (for trade/export clients, such as company name, tax/VAT details).
-
Technical data such as IP address, browser type, and cookies when browsing our website.
3. How We Use Your Information
-
To respond to your queries and requests.
-
To process and fulfill orders, including shipping and export documentation.
-
To improve our website, products, and services.
-
For compliance with legal and trade regulations.
4. Data Sharing & Disclosure
-
We do not sell or rent your information.
-
Data may be shared with:
-
Parent Company (TSSL) for management and operational purposes.
-
Third-party logistics, shipping & customs authorities for export/delivery compliance.
-
Government authorities, if required by law.
-
5. Data Security
We use industry-standard security practices to protect your personal data. However, no online data transmission can be guaranteed 100% secure.
6. Cookies
Our website may use cookies to enhance user experience and analyze website performance. You can disable cookies in your browser settings.
7. Your Rights
-
Access, correct, or delete your personal data.
-
Opt-out of marketing communications.
-
Contact us for any privacy-related queries.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us:
- Address: 72-West, 3rd Floor, Benazir Plaza, Block H, Jinnah Avenue, Blue Area, Islamabad
- Phone: +92 333 9226469
- Email: info@tssl.com.pk